Can’t get no satisfaction? How to ignite a passion for health & safety through employee engagement

by Julia Price - Managing Director, Dale Carnegie Training

"Gallup's 2016 meta-analysis study, which examined more than 82,000 business units and 1.8  million employees in 230 organisations, shows that business units with highly engaged employees have 70% fewer safety incidents Click here for full report.

Selling the safety message is more important than wielding a big stick.  Your employees are smart. They know the issues and factors in their workplace that are likely to cause harm, but even if you have the greatest health and safety systems in place, it is often faulty human behaviour and attitudes that get in the way of making safe choices.

Why? "When dealing with people you are not dealing with creatures of logic, you are dealing with creatures of emotion" - Dale Carnegie.  Engaged employees will have managers who understand their emotional drivers. This relationship is the gateway to creating high levels of health and safety engagement. 

It starts with the immediate supervisor.  Too often supervisors get caught up in the day-to-day business of managing: it’s easy to imagine if there is no immediate crisis that everything is running smoothly.  But to achieve full engagement from workers, the line manager needs to be proactive, exhibiting strong leadership and fostering a positive working environment.  

Dale Carnegie Training has programmes proven to help management develop the necessary interpersonal skills for supervisors to become strong leaders and caring managers. Building a cadre of effective supervisors will ensure an engaged workforce leading to increased productivity, quality of service, higher profitability and fewer workplace safety incidents.

Become a caring manager

It pays dividends for line managers to get to know their staff. It translates into higher levels of engagement and positive flow-on effects for the organisation. An employee wants to feel that their immediate supervisor is interested in him or her as a person and cares about his or her life outside work and its effects on job performance. Dale Carnegie Training research has revealed that employees aged 40-49 often become less engaged as they face external family pressures. Supervisors who get to know their employees on a personal level and care about their private lives can counteract this middle-age disengagement.

These caring activities are two of the four most important drivers of engagement. Training the immediate supervisor to care about employees has a major impact on business performance, reducing staff turnover and heightening productivity.  Business leaders can start taking action now by increasing workplace engagement.  Click here to download the Dale Carnegie White Paper on Employee Engagement

For more information on Dale Carnegie Training or to register your interest please visit our webpage: Dale Carnegie South Island Courses or contact Julia 027 618 9145 – julia@dalecarnegie.co.nz